Reference:
Manage Severance Process Model - Page 5 for the business process diagram associated with this activity.
Description: There are situations when business process requires manual intervention into automated processing of Severance Activities. If such a situation occurs, system initiates To Do list creation processing. (Refer to Collection Event "Create To Do "of the current Process for details). Special background process reviews information stored in the system earlier and creates To DO list entry for CSR or Authorized User to review and analyze.